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Promotion!
Posted: Wed Apr 20, 2005 9:50 pm
by [PX] Nebuchadnezzar
I just got a promotion to Level 3 TSA today! Training is tomorrow. I start Friday. My new hours will be posted when I know what they are.
It comes with
GOOD:
- a raise from $12 to $14 an hour
- less call volume
- more customer respect (not much more mind you)
BAD:
- all "hard" calls (haha like troubleshooting DSL is hard)
- no mis-directed calls
- a higher talk time (although I can slide 4 minutes and be fine)
- I lose my kick ass 8-6 shift, but there is a slim chance I might get it back
Not too shabby for only being in production for a month. I figure by the end of the year I'll be a supervisor LOL

Posted: Thu Apr 21, 2005 12:51 am
by THE JEW (RaVeN)
'grats!
Re: Promotion!
Posted: Thu Apr 21, 2005 2:02 am
by [Fallen]Thumperup
[PX] Nebuchadnezzar wrote:I just got a promotion to Level 3 TSA today! Training is tomorrow. I start Friday. My new hours will be posted when I know what they are.
It comes with
GOOD:
- a raise from $12 to $14 an hour
- less call volume
- more customer respect (not much more mind you)
BAD:
- all "hard" calls (haha like troubleshooting DSL is hard)
- no mis-directed calls
- a higher talk time (although I can slide 4 minutes and be fine)
- I lose my kick ass 8-6 shift, but there is a slim chance I might get it back
Well there is no such thing as Level 3 TSA, it would actually be RGA (Resolution Group Agent) Or as some would call Help desk.
Same call volumes, more expected out of you and less chance or a insentive. But you do get paid more.
Posted: Thu Apr 21, 2005 7:01 pm
by [PX] Nebuchadnezzar
Actually, it still is Level 3 for a few more days so
anyways, still no official word on my new shift, but it will probably be M-F 4:15pm - 1:30 am
Posted: Fri Apr 22, 2005 1:27 pm
by Paragon
Graveyard shift. I dunno, I kind of like 9-5 mon-fri. At least you have weekends off!
Posted: Fri Apr 22, 2005 4:28 pm
by [PX] Nebuchadnezzar
I also enjoy M-F 9-5, but since I'm on the bottom of the seniority barrel, I get what everyone esle doesn't want. and M-F 4:45-1:30 is my confirmed shift starting on monday.
Posted: Fri Apr 22, 2005 4:55 pm
by Megz
Congrats!!!!
Posted: Fri Apr 22, 2005 4:57 pm
by Megz
Congrats!!!
More money for you = more money for me!!

Posted: Fri Apr 22, 2005 11:55 pm
by [Fallen]Thumperup
well this is until our shift bid
Posted: Sun May 08, 2005 7:58 pm
by Phelpsy
who thinks i should jump ship?
Posted: Sun May 08, 2005 8:10 pm
by [PX] Nebuchadnezzar
go for it
Posted: Sun May 08, 2005 8:11 pm
by THE JEW (RaVeN)
Wouldn't it just be the same sh!t, different pile?
Though, if said pile paid more...............go for it.

Posted: Mon May 09, 2005 12:18 pm
by Phelpsy
said pile pays more and you have less too do
for example it is only dsl as compared to all the different products i support now
Posted: Mon May 09, 2005 12:45 pm
by [Fallen]Thumperup
Do it join our ranks
Posted: Mon May 09, 2005 2:09 pm
by [Fallen]TSB
dont do it bo.. I am going to be working with you soon